Weak Zones & Dead Zones

May 15th, 2013

You’d think we would have the total US covered by cell service by now. If you listen to service provider commercials and if you look at their coverage maps, you see very few spots that have no service. You would think the whole world is covered by their service. You would think but… unfortunately, it’s still not the case and it’s not just you that has trouble getting cell service at home, work or when on the road.

Internet Service Too!

Cellular networks now provide Internet service too. The potential to Internet access away from where wired connections are available, is huge. Alas, no cell signal, no Internet service (at least cellular broadband anyway).

WHY?

So, the big question is why. There are a ton of companies selling cell service and you see towers all around as you travel, so why isn’t it everywhere?

There’s basically 2 areas of bad service; rural or metro. Yes, you can have a great signal all around you but still not be able to make a call.

First let’s look at rural areas.

Investment in Technology

There are 4 service providers that are considered “nationwide”. They are AT&T, Verizon,  T-Mobile and Sprint. According to the FCC, combined they cover 91% of the US population. Other regional or metro service providers (Cricket, MetroPCS, Leap cover larger populated areas. All combined, the FCC reports that 99.9% of the population is covered. However, “coverage to the extent that a provider’s reported coverage is greater than its actual coverage. Additionally, coverage does not quantify network quality variables such as signal strength, bit rate, and in-building coverage. This is where the issue of coverage is challenged. The coverage maps and service provider commercials look and sound great, but the reality is that total “usable” coverage area is much smaller than what service providers report.

Carriers want to serve areas with large population to recover their investment in the large amount of technology required to bring service to a particular area.

Limits of Technology

Some of the limits of cellular technology are distance from towers, terrain between you and a tower and man made buildings or other obstructions between you and a tower.

Metro Area Challenges

Within Buildings

One of the biggest challenges of weak or non existent cellular coverage is within buildings. This can be huge office buildings or small metal buildings. Having trouble getting signal in your home but the signal is great outside? It’s probably that metal roof on top of your home.

Terrain

Down in a valley, up on a hill? Both can impact the quality of the cell signal you are receiving. Got a lot of trees around you? Again, can negatively impact your signal.

What Can You Do About Poor Cellular Coverage?

Unfortunately, 100% cell coverage is not with us yet. What can you do? First, contact your service provider. If you have a broadband Internet connection like Cable or DSL, they may offer you your own cellular tower called a Femtocell or MicroCell. It broadcasts a cell signal but must be connected to your home WiFi network. Doesn’t do you any good on the road of if you were relying on broadband from cellular.

If you don’t have a Broadband Internet connection, take a look at today’s newer signal boosters. They don’t require a broadband Internet connection. They basically take the signal outside, amplify it the re broadcast it inside. Cellular Signal Boosters are available for homes, offices, large buildings and vehicles.

 

 

 

 

Optimizing Directional Outside Antenna

May 12th, 2013

How do you reposition an Directional Outside Antenna to optimize the available cell signal?

Directional Antenna

Directional Antenna

There are two ways to do this. The easier way is to use the Wilson RF Signal Detector (867501). The RF Signal Detector indicates available cellular signals in four frequency bands allowing the user to determine precisely where to point an outside antenna. If you don’t have access to a signal detector use the procedure below.

It’s best to do this as a two-person team – one person outside to reposition the directional antenna, and one inside the building to monitor resulting changes in signal strength. If you already know the location outside your building where you get the strongest cellular signal, start by pointing the antenna in that direction. If you don’t know, it’s not a problem. Just pick a random direction and start there.

Have the inside person check signal strength, if possible using a phone in test mode. Test mode shows signal strength in decibels (dB), a much more accurate measurement than the “bars” on your phone screen. If you don’t know how to access test mode, check the phone’s user manual our use the Standard Phone Test Modes document on our website.

Now that you have a baseline signal strength measurement, turn the antenna 45 degrees and note any change in inside signal strength. Repeating this action a few times should help you dial in the optimum position for the directional antenna. NOTE: Each time the antenna is moved, you must wait – typically 10 to 15 seconds – for the phone to register the signal and display any change in signal strength.

If you have other questions about installing or troubleshooting a Wilson booster or antenna, Contact Us for more help.

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Wilson Cellular Signal Tester

April 15th, 2013

Cellular Signal Tester

For building cellular signal booster installers, getting a cell signal strength reading to help calculate coverage area a building signal booster system will provide can be a challenge. If the signal booster installer is only concerned with one service provider, it’s fairly easy and straight forward – just put a cell phone into test mode or, for most Android devices, check Settings, About Phone, Status.

For larger installs where the need to boost the signal for multiple service providers, the installer could use a device for each provider or invest in a much more expensive spectrum analyzer. To meet this need at a more affordable cost, Wilson Electronics has developed an cellular signal strength tester that tests the wireless signal for most service providers in the US.

The Wilson Cellular Signal Tester allows the installer to test downlink signal strength before and after cellular amplifier system installation. It works with the 800 MHz , 1900 MHz, 2100 MHz) and 700 MHz LTE (bands 12 and 13) frequency bands for carriers like AT&T, Verizon, Sprint, T-Mobile and others.

Wilson also has a handy Directional Antenna kit to use with the device.

You can find it on our web site at: Wilson Cellular Signal Tester

In Line Antenna Amplifier

April 12th, 2013
InIine Antenna Signal Booster

In-Line Antenna Signal Booster

On larger cellular signal booster system installations, sometimes the installer needs more power to an inside antenna or two. In Line antenna booster fits the bill.

An In-Line booster is typically be used in big buildings when you have long stretches of cable and you need to boost the signal to the inside antenna the cable is connected to. It is also used to compensate for signal loss because of the use of taps or splitters to accommodate multiple interior antennas.

The In-line Booster is installed between a the main in-building signal booster unit and that booster’s inside antenna.

The In-line Booster can be installed in the middle of a cable run or near the inside antenna, as needed.

PURCHASE / MORE INFO: In-Line Antenna Booster

Explaining 4G

April 10th, 2013
4G & LTE Explained

4G & LTE Explained

We found this four-minute clip posted on YouTube by Marques Brownlee. He provides a very understandable explanation of what 4G (as well as the other “G”s) without getting bogged down in technical details.

At one point during the video Marques digresses into an interesting discussion of quad core chips versus dual core and their effect on device battery life If you choose to tune out that short segment of the audio you won’t miss any relevant 4G information. Here’s the video link.

If you find the video useful, be sure to click Like and show Marques some love for his good work.

Wilson Electronics Announces Warranty Upgrade

April 5th, 2013

Wilson Electronics

Wilson Electronics announced that they have increased their warranty on signal boosters to 2 years. Here is their press release:

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North America’s leading maker of cellular signal boosters, announces that effective immediately all Wilson signal booster models are covered by an industry leading two-year warranty from date of purchase.

The company has long warranted its signal boosters for one year against defects in workmanship and/or materials. But now the time is right to extend that warranty, said Laine Matthews , Director of Business Development at Wilson Electronics.

“Wilson unofficially has been honoring a two-year warranty for some time,” Matthews said. “Now we decided to make the policy official. We strongly feel Wilson quality, customer service and technical support are second to none.

“As the leader in this industry Wilson cares deeply that our products work as designed for those who purchase them, and that our customers have a good experience. We’re known for standing behind our products, and we take great pride in their quality.”

The new two-year warranty applies to all new Wilson booster purchases, and retroactively from date of purchase to all Wilson boosters currently in use.

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Wilson 4G Signal Booster Review

March 29th, 2013

Sleek Signal Booster

Here’s a great piece by Dan Cohen in Gear Diary about the value of having a signal booster in emergencies. He writes about getting hit twice by super storm Sandy last fall, once in the Caribbean and again at home in New Jersey. He has no land line at home so when the power went out, so did Dan’s cell service. But with a Wilson booster he was able to keep in contact with members of his 850-household congregation.

Read Dan’s story here

Shop Wilson Electronics Signal Boosters @ AlternativeWireless.com

Paint An Antenna?

March 29th, 2013

Can You Paint An Antenna?

Q: The development where my customer lives requires that any antenna mounted on the outside of a house be a specific color so it will blend visually with the surrounding environment. So is it okay to paint a Wilson antenna?

A: Wilson antennas can be painted as long as the paint used does not contain metal. Have your customer check the paint he or she is planning to use to make sure it is metal-free. Metallic paints or polychromatic paints should never be used on an antenna because they contain tiny metal flakes that would disrupt the antenna’s signal transmission characteristics.

If you have other questions about installing or troubleshooting a Wilson booster or antenna, contact our Tech Support group.

SLEEK Signal Boosters

March 21st, 2013

Wilson Sleek 4G Signal Booster

At AlternativeWireless.com, we carry the full selection of Wilson Electronics Sleek Signal Boosters. We also carry Wilson’s complete line of antennas, components, mounts and accessories.

Confusing New Frequencies

In the cellular signal booster business, it used to be we only had to worry about 1 frequency in the US – 800MHz. Then along came Sprint with 1900MHz PCS. PCS gave us clearer sound, but weak signals gave us a dropped call and no service. With today’s 4G services, we now face a much larger array of confusing frequencies including 700MHz, 1700MHz, 2100MHz and 2500MHz. To complicate things more, 700MHz for Verizon is different than 700MHz used by AT&T.

Wilson To The 4G Signal Booster Rescue

To accomadate these newer frequencies and technologies, Wilson Electronics has expanded it’s small and mobile SLEEK signal booster line.

4G Data Boosters
The Wilson 4G Sleeks not only boost voice to your mobile device, they also boost your 4G signal. A stronger signal could mean considerably faster mobile Internet speeds. Place your mobile device, cell phone, MiFi or other device in the cradle and get faster data speeds.

Sleek Verisions

All of the Sleek version will boost voice, 2G & 3G signals using 800MHz or 1900MHz frequencies. This covers almost all carriers in the US except iDen Networks like Nextel. Specific versions are made to include 4G signals from different carriers.

Wilson Sleek 4G 5 Band Signal Booster Version
Wilson’s all in one signal booster. Boost signals for Sprint, T-Mobile and select-able for AT&T or Verizon 4G. More Sleek 4G Signal Booster Info.

Verizon 4G Signal Booster Version – This version boosts Verizon’s 700MHz LTE 4G signal as well as 800MHz and 19ooMHz. More Sleek Verizon 4G Signal Booster Info.

AT&T 4G Signal Booster Version – This version boosts AT&T’s 700MHz LTE 4G signal as well as 800MHz and 19ooMHz. More Sleek AT&T 4G Signal Booster Info.

Standard Sleek Signal Booster Version – The standard Sleek version will boost 800Mhz and 1900MHz signals. This includes voice for almost all carriers as well as 2G and 3G data. More Wilson Sleek Signal Booster Info

GO HERE FOR MORE WILSON SLEEK SIGNAL BOOSTER INFO

Signal Boosters Win FCC Victory

March 20th, 2013

Cellular Signal Booster

In February the U.S. Federal Communications Commission voted unanimously to adopt technical standards forcellular signal boosters.This is a major victory for us and end-users who will benefit from added levels of safety, security and satisfaction with their service through the use of signal boosters.

This vote legitimizes our customers’ use of signal boosters by eliminating any doubt that they are legal, and confirms they are a viable option for drastically reducing dropped calls.

Here are the key points of today’s FCC decision:

  • Beginning March 1, 2014, consumer cellular signal boosters sold in the U.S. will have to comply with the technical standards adopted today by the FCC.
  • Cellular carriers will have the right to approve boosters that use their network. The good news is all 4 major U.S. carriers – AT&T, Sprint, T-Mobile and Verizon – have filed letters of consent with the FCC that they will approve for use on their networks all boosters that meet the technical standards adopted today.
  • Consumers who purchase a booster will be asked to register the device with their carrier. How this process will be implemented is still being determined.

We are pleased with the FCC vote and believes this outcome points to a very positive future for sales of signal boosters. We are confident that the adoption of the technical standards jointly developed and proposed by Wilson, Verizon, and T-Mobile and supported by Sprint and AT&T, further affirms our position as the market leader among booster manufacturers.

We are poised to submit compliant equipment as soon as the FCC sets up the procedure for certification of consumer signal boosters.

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